Frequently Asked Questions
What should I bring?
Do we offer pick up?
We can offer pickup and drop off for groups of 8 to 12 people from Byron Bay or Ballina at an additional charge.
Where do we pick up from?
Pick up times
Tour departure time
Where are we located?
How do we find you?
Are your cruises for everyone?
Is the Eco Kayak,Cruise & SUP and the Guided Kayak or SUP Tours suitable for everyone?
Yes from 4 y/o +
How fit do I need to be to do the Kayak, Cruise & SUP or Guided Kayak or SUP Tours?
Rated easy - 2 person per kayak so you can share the paddling and take a rest
If I am an experienced kayaker will I enjoy Kayak, Cruise & SUP and the Guided Kayak or SUP Tour?
Yes, because of the expert commentary and the beautiful scenery, more adventurous group tours are available on request
Are the cruises and guided kayak tours safe?
Yes, the boat is purpose built and very stable. Double kayaks are also stable. We stay within the river (do not go across the river bar) and life jackets are supplied. Children under 12 must wear life jackets on the boat and all participants must wear them when kayaking.
Who runs the tours?
What if I have never kayaked?
No prior experience is necessary
Will I be given instructions on how to kayak?
What refreshments are provided?
What if I have special dietary needs?
Is it suitable for seniors? What about accessibility or wheelchairs?
Unfortunately we don't have access for wheelchairs.
Eco Cruise & Kayak is rated easy and suitable for those who wish to try it (you can paddle for as little or as long as you feel comfortable, just let your guide know) – if you are unsure please consult your doctor if you have any medical conditions